FAQ

Potential Tenants

Do you have any virtual tours I can see now? 

Yes! You can take a virtual tour of one of our updated units here and one of our standard units here. Check out our Floorplan Page, too!

How do I apply?

To apply in person: Please contact our office for an application. Once all fields are completed, all supporting documents are attached, and the appropriate application fees are paid, our resident manager will send the information to our credit check service and do all appropriate rental history confirmations. We will notify you of the results as soon as possible, usually within 24 hours.

To apply online: Please go to the Applications page in DoorLoop and follow the instructions there.

Please also reference our Rental Criteria.

What is your pet policy?

We do allow indoor cats; no dogs, please. We charge a one-time, non-refundable pet fee ($250) and a minimal monthly per-pet rent ($20).

What are your rent rates?

Our current monthly rental rates are as follows:

  • 1×1: $1,750; $1,800 + $25 utility
  • 2×1: $1,990; $2,040 + $30 utility
  • 2×2: $2,050; $2,100 + $35 utility
  • 3×2: $2,400; $2,450 + $40 utility

These rates include one assigned parking space & full sized washer/dryer. The Utility rent covers garbage, water & sewer; residents are responsible for their own electrical utility through PUD.

Rates are subject to change.

Are there any other fees? 

No! We do not have administrative fees or charges for using the amenities, for example. We do have a menu of optional items that come with costs, and we are happy to review them with you. Briefly, those are: Pet Rent, Parking Rent (for an additional space), and Concierge Recycling Service. You may also choose to pay a deposit for a Guest Parking Tag, but that is refundable upon its return.

Can I pay my rent online? 

Yes! When you sign your lease with us, you will be invited to enroll in our DoorLoop tenant portal. This is our preferred mechanism for both payments and communication about maintenance issues, but of course participation in online rent payment is optional. You may also pay your rent via personal check, money order or cashier’s check. We do not accept cash payments.

What are your lease terms?

Our standard lease term is twelve-months. We offer nine-month and six-month lease options at slightly higher monthly rental rates, which we are happy to discuss with you upon request.

Once I know I’m moving in, how do I set up my utilities?

Our office will help you put your electric bill in your name and submit the information according to the rules of our agreement with PUD. You are responsible for establishing your own phone, internet and/or cable service, but our office staff will assist you with contact information if you require it.

How do I make a maintenance request?

Our preferred method for submitting maintenance requests is through our DoorLoop tenant portal. While we will accept a maintenance by phone or voicemail to the office line, we do NOT accept requests made on the after-hours cell line voice mail or made verbally to any staff member outside the office. All requests should be made via email or in the office, in writing on a form for that purpose. When your request is received, you will be asked relevant questions to clarify the situation so our staff can be as prepared as possible when they enter your unit to complete the work. We appreciate your cooperation.

How do I contact maintenance after hours?

Our after-hours number is (206) 305-6846. Please leave a message with the location and nature of the emergency so that our staff can organize a response. You should also call any authorities that might also be warranted (police, fire, etc).

How can I reserve the Amenity Areas for a private event?

The Amenity Areas are made available without charge for the use and pleasure of all tenants at Poplar Lane Apartments. Either may be reserved for use by any tenant, or group of tenants, on a first come, first served basis during the following hours:

  • Monday through Friday: 6pm-9pm
  • Saturday: 4pm – 9pm
  • Sunday: noon – 7pm

Any variation from this schedule can be discussed with management when you call to reserve the space. Please note that you will be asked to sign an Amenity Use Agreement prior to your event.